Skip to main content

Terms of Service

Effective Date: 8/11/2025

1. Agreement to Terms

By accessing or using CallDental.ai services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Service Description

CallDental.ai provides an AI-powered voice assistant service for dental practices, including:

  • Automated call answering and routing
  • Appointment scheduling and management
  • Patient communication services
  • Integration with practice management systems
  • 24/7 availability for patient inquiries

3. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring accuracy of practice information
  • Compliance with HIPAA and healthcare regulations
  • Proper use of the service in accordance with these terms

4. Acceptable Use Policy

You agree NOT to:

  • Use the service for any unlawful purpose
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Interfere with service operations
  • Violate any applicable laws or regulations

5. Payment Terms

Subscription fees are billed monthly or annually in advance. All payments are non-refundable except as required by law or as explicitly stated in these terms. We reserve the right to modify pricing with 30 days notice.

6. Service Level Agreement

We strive for 99.9% uptime. In the event of service disruptions, we will work diligently to restore service. Scheduled maintenance will be communicated in advance when possible.

7. Limitation of Liability

CallDental.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify and hold CallDental.ai harmless from any claims, losses, damages, liabilities, and expenses arising from your use of our services or violation of these terms.

9. Termination

Either party may terminate this agreement with 30 days written notice. We reserve the right to suspend or terminate service immediately for violations of these terms or non-payment.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@calldental.ai

Phone: 1-888-555-DENT

Address: 123 Main Street, Suite 100, San Francisco, CA 94105